Get to Know the Eco Serve Team
Eco Serve Pest Services strives to create an extraordinary customer experience through our knowledgeable, caring, and responsive pest professionals throughout Western New York. When you work with us, you’re working with people with decades of practical experience and a commitment to bettering our local community.
About Eco Serve Pest Services
At Eco Serve, pest control is personal. We understand that every customer’s situation is unique and important. Our team is dedicated to delivering responsive, empathetic, and effective solutions that give you true peace of mind.
As a local, woman-owned company in Western New York, we’re committed to protecting homes and businesses while supporting the community that supports us. We build strong relationships with local partners through active involvement in regional associations and meaningful community initiatives.
Our Core Values: HEARTS
At Eco Serve, our values guide everything we do. We proudly operate with HEARTS:
- Honesty
- Empathy
- Authenticity
- Responsive
- Teamwork
- Service Standards
These principles are at the center of our promise to deliver pest control that’s personal to every customer.
Leadership
Our Owner and President, Audrey Hall, is a recognized leader in the pest management industry and the local business community. Her leadership experience includes:
- President of the University at Buffalo Center for Entrepreneurial Leadership (CEL) Alumni Board
- Board of Directors, National Pest Management Association (NPMA)
- Regional Director, New York Pest Management Association
- Current Board Member, Orchard Park Chamber of Commerce
- Member, NPMA Workforce Development Steering Committee
- Graduate of the UB CEL Minority and Women Emerging Entrepreneurs Program (2015), where she received the Taylor C. Kew Award for Entrepreneurial Excellence
- Graduate of the UB CEL Core Program (2020)
Audrey’s work has also been recognized with several industry and business honors:
- Buffalo Business First Best Places to Work (2024 and 2025 runner-up)
- Buffalo Business First Family Business Award
- NPMA Gives Award for community service in pest management
- 30 Under 30 Recipient celebrating emerging business leaders
Community Commitment
We’re proud to be part of the City of Good Neighbors and give back through our Eco Serve Cares program, which includes:
- Bi-annual Food Bank of WNY drives
- Holiday family shopping for Baker Victory Services
- Team volunteering through our Day of Giving
- Fundraising and awareness during Breast Cancer Awareness Month
- Supporting veterans through our involvement with the PestVets program
- Learn more about our community initiatives
At Eco Serve, we’re proud to deliver pest control that’s personal while working every day to strengthen Western New York and support what matters most.
We proudly support and work to hire veterans, and we are happy to be included in the PestVets organization. PestVets has goals to create veteran awareness, provide guidance to make their transitions into a new industry easy, recognize their contributions, and giving back to show appreciation to our Military. Eco Serve is proud to be apart of PestVets to show their support and welcoming nature to any veteran!
