What to Expect When You Contact Us
Simple, Transparent, No Surprises.
What happens after you submit
We review your request
Your form goes straight to one of our locally based offices. A team member reviews it the same business day.
We reach out to you
We'll call or text — your choice — to confirm a few details and make sure we've matched you with the right service.
You get a free quote
Clear pricing, no hidden fees. No pressure to commit — it's just a conversation.
We schedule your visit
Same or next day in most cases. We work around your schedule and send a reminder before we arrive.
Problem solved — guaranteed
If pests return during your warranty period, we come back at no charge.
Trusted by thousands of Western NY homeowners · ★★★★★ 4.9 stars · 1,500+ reviews
