Frequently Asked Questions

Have questions about our services, treatments, or scheduling? You’re not alone! We’ve put together answers to some of the most common questions our customers ask to help you better understand what to expect. If you don’t see your question listed, feel free to contact our team—we’re always happy to help.

Are your methods safe for children and pets?

Yes. Eco Serve uses eco‑friendly products and family‑friendly techniques that prioritize the safety of children, pets and the environment. The company stresses that protecting your family and pets is central to their service approach.

Do you offer seasonal promotions or discounts?

Eco Serve regularly provides special offers to help homeowners address pest issues before their specific peak seasons.

Do you serve both homes and businesses?

Yes. Eco Serve’s residential and commercial programs handle pests in homes, apartments, restaurants, schools and other facilities across Western New York. We service Buffalo, Amherst, Cheektowaga, West Seneca, Tonawanda and many neighboring communities.

How do follow‑up visits and warranties work?

Eco Serve stands behind its work. We provide free follow‑up services between treatments or during the warranty period if pest problems persist. This guarantee gives you peace of mind that specialists will return and re‑treat at no extra cost if pests reappear.

How do I schedule service or request a quote?

Scheduling a professional extermination service with us is easy. You can call Eco Serve at 716‑293‑2500 or use their online form to request a free inspection. Mention any seasonal offers you are interested in. Same‑day or next‑day appointments are often available, so don’t wait until pests have caused significant damage.

How quickly can you start service?

Eco Serve emphasizes fast response times. While same-day service is sometimes possible, appointments are typically scheduled within a couple of days. Residents can call 716-293-2500 or request a free online quote to secure the next available appointment

What does a typical inspection and treatment cost?

Eco Serve does not offer on-site inspections before service. Instead, quotes are provided over the phone based on the description of the issue, or online. During the first service visit, a full home assessment is conducted alongside treatment. Pricing depends on infestation level, property size and whether you choose one-time or recurring service. Eco Serve’s general pest-control plans start as low as $48 per month, and the company will provide a customized quote after the initial service. Seasonal discounts (see below) can reduce the initial service cost.

What treatments and prevention methods do you use?

Eco Serve’s rodent program combines inspection, elimination and exclusion. Specialists install exterior bait stations to eliminate rodents before they enter and use interior trapping when pests have already moved indoors. During the first scheduled service, they perform a full assessment of the home to identify problem areas. Specialists then seal gaps, cracks and other entry points to keep rodents out and offer recurring or one-time services based on your needs. Eco Serve also advises homeowners to store food securely, seal entryways, secure trash and keep exterior doors closed.

Why choose Eco Serve over other exterminators?

We are a locally owned, woman‑owned company that has been protecting Western New York properties for over two decades. Our exterminators don’t just set traps; they inspect, seal and prevent future infestations. Clients appreciate their free follow‑up visits, fast service, and commitment to the community through charitable events. When you choose Eco Serve, you support a local business that gives back to Western New York.

Why choose Eco Serve?

Eco Serve delivers pest control that’s personal. Our specialists tailor solutions to each property while maintaining a strong focus on safety and prevention. Beyond eliminating pests, we reinvest the financial resources from our customers to serve those less fortunate in Western New York. Community involvement is part of who we are.

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Celalumni
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New York Pest Management Association
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Orchard Park Chamber of Commerce
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Pest Vets
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NPMA BMP Bed Bugs
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NPMA Gives